Privacy Policy
Last updated: October 2026
Veelay ("we", "us" or "our") operates the website veelay.store (the "Site").
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our Site or make a purchase.
By using our Site, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
Information you provide directly
- Name, email address, shipping address, billing address and phone number when you place an order or contact us.
- Payment information, processed securely by our third-party payment providers. We do not store your card details.
- Any information you provide when contacting our customer support.
Information collected automatically
- Browser type, IP address, operating system and device information.
- Pages visited, browsing activity, referring URLs and interactions with our Site.
- Cookies and similar tracking technologies.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide shipping updates, confirmations and customer support.
- Improve our products, website and customer experience.
- Send marketing emails if you have opted in.
- Detect fraud or unauthorized activity.
- Comply with our legal obligations.
How We Share Your Information
We do not sell your personal information.
We may share certain information with trusted third parties such as:
- Payment providers
- Carriers and delivery services
- Email and marketing platforms
- Analytics providers
These providers only receive the information needed to perform their services and are required to protect your data.
We may also disclose information when required by law or in connection with a business transfer such as a merger or acquisition.
Data Retention
We keep personal information only as long as necessary for operational, legal, accounting or security reasons.
If you request deletion of your information, we will process your request within a reasonable time unless retention is required by law.
Cookies and Tracking Technologies
Veelay uses cookies and similar technologies to:
- Remember your cart and preferences
- Analyze site traffic and performance
- Improve advertising and user experience
You can disable cookies in your browser settings, although some parts of the Site may then not work properly.
Your Rights
Depending on where you live (including California under the CCPA/CPRA), you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
- Opt out of the "sale" or "sharing" of personal information via our Your Privacy Choices page
To exercise your rights, contact us at: hello@veelay.store
Data Security
We use industry-standard security measures, including SSL encryption and secure payment providers.
However, no method of online transmission or storage can be guaranteed to be completely secure.
Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
Children's Privacy
Our products are designed for children, but our Site and purchases are intended for adults 18 and over. We do not knowingly collect personal information from children under 13 through this Site. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us at: hello@veelay.store