Shipping Policy

Last updated: October 2026

Free Shipping

All orders placed on veelay.store ship free with standard shipping within the United States.

No minimum purchase and no promo code required.

Processing Time

Orders are usually processed within 1 to 2 business days, Monday to Friday, excluding holidays.

Once your order ships, you will receive a confirmation email with a tracking number.

Delivery Time

Free Standard Shipping

Estimated delivery time: 5 to 8 business days.

Delivery times are estimates and may vary depending on your location, weather conditions or carrier delays, especially during the holiday season.

Order Tracking

As soon as your order ships, you will receive an email with your tracking information.

You can track your package at any time using the link in that email or on our Track Your Order page.

Destinations

We currently ship to all 50 US states.

PO Boxes

We can deliver to PO boxes when supported by the carrier.

Please allow extra delivery time for these destinations.

Delivery Issues

If your package is lost, arrives damaged, or has not been delivered within 10 business days after the estimated delivery date, please contact us at hello@veelay.store with your order number.

We will work with the carrier to resolve the issue as quickly as possible and may send a replacement if needed.

Address Accuracy

Please make sure your shipping address is correct before completing your order.

Veelay cannot be held responsible for packages shipped to an incorrect address provided at checkout.

If you notice a mistake after placing your order, contact us immediately at hello@veelay.store and we will do our best to correct it before shipping.

Questions?

Contact us anytime at hello@veelay.store.

Our support team usually replies within 24 hours.